Return and Refund Policy (US)
Return & Refund Policy (United States)
Return Window
You have 30 days from delivery to request a return. After that, we cannot offer a refund or exchange.
Eligibility
Items must be unworn, unwashed and undamaged, with tags attached and in original packaging if possible. Accepted reasons include change of mind, wrong size or fit, defective or damaged items, and items that arrived different from what was ordered.
Return Shipping
Free. There is no return shipping or restocking fee for eligible returns.
How to Return
Email aksha.supprt@outlook.com with your order number and reason. After approval, you'll receive a prepaid return label by email and a courier will arrange pickup.
Damaged, Defective or Incorrect Items
Contact us within 48 hours of delivery with photos. You'll receive a replacement or a full refund at no cost.
Refunds
Approved refunds go to your original payment method within 5-7 business days and may take an extra 3-5 business days to appear on your statement.
Exchanges
Free for size or color within 30 days, subject to availability. If the item is out of stock, you'll get a similar alternative or a full refund.
Cancellations
Free within 12 hours of placing an order. After shipping, use the return process.
Contact: aksha.supprt@outlook.com or call/WhatsApp +91 8871302996. Hours: Monday to Friday, 9:00 AM to 5:00 PM IST.