Payment Policy

Payment Policy

Payment Methods

We accept UPI (GPay, PhonePe, Paytm), Visa and Mastercard debit and credit cards, net banking with major Indian banks, and Cash on Delivery in eligible pincodes. Online payments are processed through Razorpay.

Security

Our site uses SSL encryption and Razorpay is PCI-DSS compliant. We do not store your full card or UPI details.

Currency and Taxes

All transactions are in Indian Rupees (INR). GST is included in displayed prices, with no extra charges at checkout.

Cash on Delivery

COD availability is confirmed at checkout based on your delivery location. Someone must be present at the address to pay. COD orders can be cancelled within 12 hours by emailing support.

Cancellations

Send cancellation requests within 12 hours of purchase to aksha.supprt@outlook.com with your order number. Orders already in processing or shipping can't be cancelled.

Failed Payments

If a payment isn't confirmed, no order is placed. We are not responsible for delays caused by failed authorizations.

Refunds

Refunds are governed by our Return & Refund Policy. Approved refunds are sent by UPI transfer within 3-5 business days, plus any bank processing time.

Fraud Prevention

We may cancel or refuse suspicious orders and may contact you to verify your identity.

Chargebacks

Please contact us before filing a chargeback with your bank.

Contact: aksha.supprt@outlook.com | +91 8871302996 (WhatsApp) | Shivpuri 473551 (M.P.), India
Hours: Monday to Friday, 9:00 AM to 5:00 PM IST. Closed Saturday and Sunday.